FAQs

If you are experiencing slow loading pages in our platform, then this could mean you may need to clear your cache and cookies history in your browser settings menu. Once you complete this action, that should free up space and allow you to use the browser at its optimal loading speed. (This will not erase any saved passwords!)

Please click your browser type for instructions; Firefox     Chrome     Edge

If you are not using any of the three browsers that are listed above, then please use this link to find your proper browser:

https://harvard.service-now.com/ithelp?id=kb_article&sys_id=e934a5cf6fc9a204a3a79b9eae3ee4bf

In addition, you may also need to clear up some space on your computer as well. Free up some memory by erasing any unwanted, or old documents that you no longer need.

Hopefully, these steps will help with the issue, but if you are still experiencing this after properly following these steps, then please let us know and we will further investigate the issue.

The search filters in Leopard Solution platform are dynamic; across Leopard List, Jobs, InHouse and Firmscape, once you make a search selection, your other filter options will be limited based on what is available in your existing search.

Please note
Leopard Jobs
You can turn this feature off in Leopard Jobs. Once you begin a search, toggle the SEARCH WITHIN A SEARCH slider to OFF
This allows you to create a search to add to a Job Alert or Saved Search, even if the job does not currently exist in the platform.

Firmscape
All Firmscape searches are preset with these filters on
Firm Rank = LLFI 200
Region = USA
Firmscape filters are also dynamic, so if your search falls outside of these criteria, please change these two filters before running the rest of your search. This will ensure all relevant options are available.